Title
Water Service Billing Adjustments - For the purpose of clarifying the procedures for requesting an adjustment to water or sewer service billing, and matters generally relating to water or sewer service billing adjustments.
Body
CITY COUNCIL OF THE
City of Annapolis
Ordinance 10-16 Amended
Introduced by: Mayor Pantelides
Referred to
Environmental Matters Committee
Finance Committee
AN ORDINANCE concerning
Water Service Billing Adjustments
FOR the purpose of clarifying the procedures for requesting an adjustment to water or sewer service billing, and matters generally relating to water or sewer service billing adjustments.
BY repealing and re-enacting with amendments the following portions of the Code of the City of Annapolis, 2015 Edition
16.08.080
SECTION I: BE IT ESTABLISHED AND ORDAINED BY THE ANNAPOLIS CITY COUNCIL that the Code of the City of Annapolis shall be amended to read as follows:
Chapter 16.08 - WATER SERVICE
16.08.080 - Adjustments.
A. All requests for any adjustments in the charges imposed under this chapter for water or sewer service shall be made in writing and shall be received by the Department of Finance no later than the due date indicated on the bill. The customer shall be assessed a charge of forty dollars for any request for adjustment. iIf the Department DIRECTOR of Finance determines that an error has occurred, the forty dollar charge shall be refunded to the customer.
1. THE ADMINISTRATIVE SEWER AND WATER ADJUSTMENT CRITERIA SHALL BE AS FOLLOWS:
A) THE CUSTOMER MUST FIRST FILE A PROTEST WITHIN 30 DAYS OF THE BILLING DATE;
B) ASSUMING NO ADJUSTMENT IS FORTHCOMING FROM THE PROTEST RESULTS, THE WATER CONSUMPTION FOR THE PROTESTED PERIOD MUST BE AT LEAST 53 TIMES THE AVERAGE OF THE 8 PRIOR WATER CONSUMPTIONS;
C) THE SEWER AND/OR WATER CHARGE SHALL BE ADJUSTED TO THE AVERAGE RATE OF THE 8 PRIOR WATER CONSUMPTIONS;
D) ANY ADJUSTMENT UNDER THIS SECTION IS A ONE TIME ONLY ADJUSTMENT. NO SEWER AND/OR WATER ABATEMEN...
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